Calls while you’re on a job
Nobody can answer from under a sink. Callers who reach voicemail often ring the next company on the list.
Take every call without putting down the tools.
Your agent answers when you’re on a ladder, under a sink or driving between jobs. It asks where the job is and how soon they need someone, flags leaks and no-heat calls, and sends you a summary you can act on from the van.
Sam is on a callAlder Plumbing & Heating · Illustrative call
Caller: Hi, water’s coming through my kitchen ceiling. Can someone come today?
Sam: That sounds stressful. I’ll flag it as urgent for the team. What’s the address, so they can check the service area?
Caller: 418 Alder Street, in Maplewood.
Sam: Thank you. I can’t promise a time, but the team will see this first and call you back.
Calls you miss today
The calls that slip by on a busy day
After-hours emergencies
Leaks, no heat and burning smells don’t wait for business hours. Urgent calls are flagged so you see them first.
Estimate requests
New jobs arrive with an address, what’s needed and how soon, so you know who to call back first.
The same five questions
Service area, free estimates, licensing, hours. Answered from your own information, every time.
What you receive
What your agent asks, and what you receive
The starting questions for home services. You can change any of them during setup.
Sam asks
- What can we help you with?
- What city or ZIP code is the job in, so the team can check the service area?
- How soon do you need someone out there?
- Can you approve the work, or should the team coordinate with a property owner or manager?
- What’s your name and the best number to reach you?
You receive, by email, SMS or Slack
- Service address
- 418 Alder Street, Maplewood
- How soon
- Today, if possible
- Can approve work
- Yes, homeowner
Next step
Call back now to arrange a visit.Ground rules
Ground rules it never breaks
Built into every home-services agent, because a wrong promise costs more than a missed call.
Never promises a technician, a same-day visit or an arrival window. Your team confirms dispatch.
Shares only the price ranges you approve, as estimates. Never a binding quote, call-out fee or discount you didn’t set.
Doesn’t diagnose problems or tell callers to touch wiring, gas lines or anything hazardous.
Tells anyone who smells gas to leave the house and call 911 or the gas company right away.
Never claims a license, insurance or warranty that isn’t in your confirmed information.
Your tools
Designed to hand off to the tools you use
Integrations open one at a time, after each one passes our certification. None is promised for launch, and your agent works without them: summaries go to your email, SMS or Slack.
- Field service
Jobber Housecall Pro ServiceTitan Planned- Calendars
Google Calendar Microsoft Outlook Planned- CRM
HubSpot HighLevel Planned
FAQ
Questions home services ask us
Can it tell an emergency from a routine call?
It follows your urgency rules. To start, those are active leaks or flooding, no heat in freezing weather or no cooling in extreme heat, and sparking outlets, burning smells or exposed wires. Those calls are flagged so you see them first. It can’t dispatch anyone; your team decides.
Will it give prices?
Only the ranges you list for your services, described as estimates. It never makes up a call-out fee or a final repair price.
Can I keep my business number?
Yes. Forward your line all the time, only after hours, or when nobody picks up. Or get a new local number.
Does it speak Spanish?
Yes. Your agent answers in Spanish when callers speak it, and your summaries stay in English.
Other businesses we serve
Finish this job. Keep the next one.
Join the early-access waitlist and tell us about your trade and the tools you use.