Appointment requests
Service, preferred day and stylist, written down so your team confirms in one call.
Booking calls answered between clients.
Your agent answers while your hands are busy: hours, services and price ranges from your menu, plus appointment requests taken with the times that suit the caller. Your team confirms the booking.
Ava is on a callJuniper Studio Salon · Illustrative call
Caller: Hi, do you have anything Saturday morning for a cut and color?
Ava: I can take a request for the team to confirm. Do you have a preferred stylist?
Caller: Maya, if she’s free.
Ava: Got it: Saturday morning with Maya for a cut and color. The salon will call you to confirm a time.
Calls you miss today
The phone rings mid-appointment
Prices and services
What a service costs or whether you offer it, answered from your menu and price ranges.
Calls after closing
Evening callers planning their week get an answer instead of voicemail.
Changes and cancellations
Taken as messages, so your team updates the book and can fill the gap.
What you receive
What your agent asks, and what you receive
A suggested starting set for salons and spas. You choose the questions during setup.
Ava asks
- Which service are you interested in?
- Which day and time works best for you?
- Do you have a preferred stylist or therapist?
- Have you visited us before?
- What’s your name and the best number to reach you?
You receive, by email, SMS or Slack
- Service
- Cut and color
- Preferred time
- Saturday morning
- Stylist
- Maya
- New client
- Yes
Next step
Call back to confirm a Saturday slot.Ground rules
Ground rules it never breaks
Your agent never books what it can’t see or promises what you haven’t approved.
Never confirms a booking or a time slot. Your team confirms every appointment.
Quotes only the price ranges you approve, and never invents a discount or waives a fee.
Never approves a refund or says a payment was made.
Never shares another client’s appointment or contact details.
Your tools
Designed to hand off to the tools you use
Integrations open one at a time, after each one passes our certification. None is promised for launch, and your agent works without them: summaries go to your email, SMS or Slack.
- Booking
Square Appointments Acuity Scheduling Calendly Microsoft Bookings Planned- Calendars
Google Calendar Microsoft Outlook Planned
FAQ
Questions salons and spas ask us
Can it book straight into my calendar?
Not at launch. It takes appointment requests and your team confirms them. Booking with tools like Square Appointments and Acuity Scheduling is being prepared and opens one tool at a time, after certification.
Will it quote prices?
Only the prices or ranges on the menu you give it. It never offers a discount you didn’t set.
Can I keep my business number?
Yes. Forward your line all the time, only after hours, or when nobody picks up. Or get a new local number.
Does it speak Spanish?
Yes. Your agent answers in Spanish when callers speak it, and your summaries stay in English.
Other businesses we serve
Stay with the client in your chair.
Join the early-access waitlist and tell us which booking tools you use.